Excellence Playbook

Convert more prospects and delight your customers with key strategies from businesses just like yours.

Download our Excellence Playbook - a USD $97.00 value - today, for free!

Download Your Free Playbook Today!

At FuseDesk, we Empower Entrepreneurs’ Commitment to Excellence.

When you see our Commitment to Excellence badge on a website, you know that the service offered, as rated by customers, is excellent.

So how do we determine who gets this award?


Customer Rated

When a case is resolved in FuseDesk, an automatic follow up feedback survey can be sent out to customers. All case ratings come directly from customers to FuseDesk.

4.5+ Stars Required

To be nominated for the FuseDesk Commitment to Excellence award, a business must maintain an average rating of 4.5+ Stars over 6 months.

Data You Can Trust

We independently review businesses periodically to reassess their Commitment to Excellence badge eligibility and each badge is tied to the most recent year of award.

There’s a lot to learn from businesses with a true commitment to Excellence. That’s why at FuseDesk we reach out to our award nominees to interview them and see what we can learn.

In this Excellence Playbook, you'll learn about some of our featured award recipients and our lessons learned.


Inside You're Going to Learn:

How one business scaled to tens of thousands of paid monthly subscribers yet maintained the "human touch"

How savvy businesses continue to leverage automation with a personal touch - with both prospects and customers

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How a pivot helped one e-commerce business rapidly grow a fan base of over 200,000 - and how they supported the influx of customers

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How each business goes "above and beyond" - and what that actually means to a member

How to differentiate between reactive customer service and a proactive customer experience - and how one business baked that right into core values

How one online learning site grew a following of 850,000 on social media with 26,000 paid students across 163 countries.

"FuseDesk allows the Digital Marketer support team to take great care of our students, event registrants, and customers with ease, is a breeze for the team to use, and integrates completely with our CRM. We love FuseDesk and recommend it to our students!"

– Ryan Deiss, Digital Marketer